Clever Messenger Roadmap 💡

Here's our 'to-do' list...

This roadmap highlights the features & improvements planned. 
Priorities can change as we face new challenges. 💪

We are committed to executing iterative and rapid improvements based on
our vision of Clever Messenger and feedback from our users and customers.
Don’t hesitate to contact us with your ideas and feedback.


Quarter 2 2020

  • Audience
    • Import Subscribers tool (new) 
    • Audience: Advanced filter tools (by segment, by activity, etc.)
  • Back-end
    • Distributed frontend infrastructure (pre-mobile setup)
    • Browsers compatibility ensure
  • Clever Pixel
    • Release Clever Pixel
  • Automation
    • Flow Composer: Multiple Actions per Card
    • Flow Composer: Multiple Conditions per Card
    • Flow Composer: Auto Quick Replies to AI 
    • Flow Composer New Card: Demultiplexer Card
    • Flow Composer Extended Actions: Mathematical Operations
    • Flow Composer Extended Actions: String/Integer Operations
    • Flow Composer: Autosave/drafts
    • New feature: Fallback manager
  • Configuration
    • Open/Close hours
  • Webviews
    • Additional webview components
  • Link Tracking
    • Track external link clicks and trigger events based on them.
  • Live Chat
    • Upload and send individual files
  • Capture Tools
    • Send to Messenger: Embeddable Widget
  • Appointments
    • Release Appointments Support (TBA given API is released)
  • Accounts
    • Subscribers overview
  • Agency
    • Whitelabel system improvements
    • Agency template tools
  • API
    • API V2 release
  • Integrations
    • Zapier native integration
    • Integromat native integration
    • Flow Composer Cards: Kartra, MailerLite, CampaignRefinery, MailWizz, Moosend, LiveWebinar, BigMarker, EasyWebinar, Zoom, Hubspot, InfusionSoft by Keap, Jira, FreshDesk, ZenDesk,Email List Verify, Debounce, TrueMail, BriteVerify, VeriPhone, NumVerify, DropCowboy, Meetvio, iContact, MarketHero.
  • Analytics
    • More metrics (most performing flows, cards, delivery, open, click rates)
    • Per feature metrics (Flows metrics, Capture tool metrics)
  • Templates
    • 30 new templatesImprove templates installation process, more template protection tools
  • Support
    • Implementation: Marketing with Messenger Video Series

Quarter 1 2020
We're here now.

Image
  • DevOps
    • New Server Infrastructure architecture beta phase
  • Back-end
    • Microservices beta release
    • Error tracing infrastructure beta release
    • New database management system beta release
  • Audience
    • Audience: Extended Bulk actions
    • Audience: Extended information about subscribers related to potential reachable channels along with Messenger reach possibilities  based on Messenger new policies.
    • Segmentation: More filters and conditions related to subscriber’s activity and potential reach based on Messenger new policies.
    • Segmentation: UX redesign 
    • Segmentation: Further backend optimizations
  • Live Chat
    • Live Chat: Personas
    • Automatic Message Tag assignments 
  • Capture
    • Send to Messenger: URL parameters to Custom fields mapping.
    • Checkbox Plugin: Form Fields to Custom Fields mapping.
    • Domain Whitelisting in Widgets
  • Automation
    • Flow Composer: Flow Based Keywords
    • Flow Composer: Global Field list type actions
    • New action: Unsubscribe from Flow
  • Diagnostic Tools (new feature)
    • Flows monitoring tools for Facebook policies enforcement
    • Errors & Debugging center: shows errors produced by your bot and potential fixes.
  • Integrations
    • Backend: Kartra, MailerLite, CampaignRefinery, MailWizz, Moosend, LiveWebinar, BigMarker, EasyWebinar, Zoom, Upviral, Hubspot, InfusionSoft by Keap, Google Calendar, Jira, FreshDesk, ZenDesk, Nexmo, ElasticEmail, Email List Verify, Debounce, TrueMail, BriteVerify, VeriPhone, NumVerify, DropCowboy, Meetvio
    • Flow Composer Cards: Aweber, GoToWebinar, Google Sheets, SMTP, Constant Contact, Campaign Monitor, MadMimi, Zoom, Kartra, Google Calendar, Upviral, Sendgrid, Nexmo, ElasticEmail, TrueMail, VeriPhone
  • Team Roles
    • Release Team Roles
  • Facebook Ads
    • Release Add to Custom Audience / FB pixel support
  • Webviews
    • New webviews: Date Picker, Date & Time Picker, Location Picker, Youtube video, Vimeo Video
  • Analytics
    • New Analytics system beta
      Per Card metrics optimize/Add click metrics.
  • Explore: InstaGram Chatbot Creator & Marketing Suite
    • Market research
    • Gathering more data
  • Explore: WhatsApp Chatbot Creator & Marketing Suite
    • Market research
    • Gathering more data
  • Templates
    • 30 new templates
    • Improve templates installation process
  • Support
    • Implementation: In-App Step-by-step Interactive Tutorial
    • Implementation: New Video Training

Quarter 4 2019

  • DevOps
    • Research Servers Upgrade & optimized architecture
  • Back-end
    • Prepare microservices based backend
    • Prepare Error tracing infrastructure
    • Transition database servers/architecture to a more advanced and optimized database management system
  • Audience
    • Audience: Export PSIDs
  • Integrations
    • Backend: MarketHero, SMTP, Twilio, Google Sheets, Constant Contact, Kyvio, EverWebinar, ConvertKit, Sendlane, Campaign Monitor, Sendy, MailingBoss
    • Flow Composer Cards: ActiveCampaign, MailChimp, GetResponse, WebinarJam, EverWebinar, Demio, Twilio, Constant Contact, Mailvio, SmartMailer, ConvertKit, Sendlane, Sendy, MailingBoss
  • Capture Tools 
    • M.me link parameters implementation
    • Send to Messenger, Checkbox Plugin, Customer Chat improvements (Full Javascript Setup / Domain Whitelisting notice on setup page)
  • Automation
    • Custom Fields description support
    • Loop Protection
    • Release New Integrations System
    • Integration based Air Variables implementation
    • Integration based Connectors / Webhooks implementation
  • Agency
    • Whitelabel System implementation
  • Facebook Ads
    • Sponsored Message payloads implementation
  • Templates
    • 30 new templates
    • Share Templates release
  • Analytics
    • Removing Current Analytics
    • Start New Analytics System backend
  • UX
    • Flow composer redesign
    • App UX improvements
  • Support
    • Documentation Articles redone
    • Implementation: In-App Step-by-step Interactive Tutorials

Quarter 3 2019

  • DevOps
    • Upgrade Server Infrastructure
  • Audience
    • Segmentation: Global Fields Support
  • Capture
    • Messenger Code: Discontinued by Facebook
    • Introduction QR Code + M.me Link
  • Automation
    • Automation: Global Fields
    • Flow Composer New Card: Integrations
    • Flow Composer New Action: Global Fields
    • Clever Delays: Limit Time Sending
    • Flow Composer: List Item Check-up
    • Main Menu: Menu Check-up
  • Agency
    • Agency: Whitelabel Back-end Support
  • Templates
    • Release New Template "Marketplace".
  • Integrations
    • Release New Integrations System
    • Backend: MarkeHero, SMTP, Twilio, Google Sheets, Constant Contact, Kyvio, ConvertKit, Sendlane, Campaign Monitor, Mad Mimi, Sendy, MailingBoss, Wowing, Contact Reach.
    • Flow Composer Cards: Wowing, Contact Reach.
  • Clever Messenger API
    • API: Check-up
    • API: Design
  • Back-end
    • Memberships: Performance Improvements
  • Support
    • New Documentation
    • Preparation: In-App Step-by-step Interactive Tutorial
    • Preparation: New Video Training

Quarter 2 2019

  • Audience
    • Segmentation: Performance Boost
    • Segmentation: Custom Fields Support
    • Segmentation: Bug Fixes
  • Automation
    • Flow Composer Action Card: Notify on Messenger
    • Flow Composer Action Card: Set Custom Field Value
    • Flow Composer Action Card: Clear Custom Field Value
    • Flow Composer New Card: A/B Split-Test
    • Flow Composer New Card: Random Path Card
    • Flow Composer New Card: WhatsApp Card
    • Flow Composer: M.me Link parameters
    • Flow Composer: Duplicate Cards
  • Capture
    • Send to Messenger: Performance Improvements
    • Send to Messenger: Embeddable Button
  • Integrations
    • Backend: Aweber, ActiveCampaign, MailChimp, iContact, GetResponse, GoToWebinar, WebinarJam, Demio, Google Sheets, Zapier, Integromat.
  • API
    • API: Performance Improvements

Quarter 1 2019

  • Live Chat
    • Live Chat: Performance Improvements
  • Audience
    • Audience: Performance Improvements
  • Capture
    • Ability to load multiple widgets on a page.
    • Send To Messenger: Performance Improvements
    • Checkbox Plugin: Performance Improvement
    • Customer Chat: Performance Improvement
    • Post Engagement: Performance Improvement
  • Automation
    • Flow Composer New Card: Condition
    • Flow Composer New Card: Carousel
    • Flow Composer New Card: List
    • Flow Composer New Card: Ask for Email
    • Flow Composer New Card: Ask for Phone
    • Flow Composer New Card: Ask for Location
    • Flow Composer New Card: Ask for Other Information
    • Flow Composer New Card: Multiple Choice
  • Analytics
    • Removing Current Analytics
    • Start New Analytics System
  • Agency
    • Release New Agency System
  • Billing
    • Release Billing Portal

Quarter 4 2018

  • Automation
    • Flow Composer New Card: Share Card
    • Flow Composer New Card: Webhook Card
    • Flow Composer Webhook Card: Clever Snippets
  • Templates
    • Remove Current Template System
    • Start New Template System
    • Start New Template Sharing System
  • Integrations
    • Remove Current Integration Edition
    • Start New Integration System
  • Agency
    • Remove Current Agency Edition
    • Start New Agency System
  • API
    • API: Split to Global API
    • API: Split to Page Level API

Quarter 3 2018

  • DevOps
    • Upgrade Server Infrastructure
  • Capture
    • Send To Messenger: Performance Improvements
    • Checkbox Plugin: Performance Improvement
    • Customer Chat: Performance Improvement
    • Post Engagement: Performance Improvement
  • Agency
    • Release: Agency Edition
  • Payment Processor
    • Shift Payment Processor
  • Clever Messenger API
    • Add API Endpoints
    • Add API Calls to Flow Cards > Triggers

    Quarter 2 2018

    • Live Chat
      • Live Chat: Honor Facebook Subscription Tags
    • Engage
      • Broadcasts: Honor Facebook Subscription Message Tags
    • Automation
      • Flow Composer Action Card: Resume Bot
      • Flow Composer Action Card: Pause Bot
      • Flow Composer Action Card: Subscribe to Bot
      • Flow Composer Action Card: Unsubscribe from Bot
      • Flow Composer Action Card: Delete Subscriber
      • Flow Composer Action Card: Send Subscriber Data
      • Flow Composer Action Card: Clear Required Input
    • GDPR Compliance
      • Launch GDPR Tools
    • Payment Processor
      • Setup Payment Processor
    • Clever Messenger API
      • Create API

    Quarter 1 2018

    • Audience
      • Audience Segmentation
    • Capture
      • Send To Messenger: Locale Language Options
      • Checkbox Plugin: Locale Language Options
      • Customer Chat: Locale Language Options
      • Post Engagement: Reactions Based Filter
    • Engage
      • Broadcasts: Removal Conditional Targeting
      • Broadcasts: Release Segmentation Picker
      • Broadcasts: Release Live Statistics
    • Automation
      • Flow Composer: Message Statistics
      • Flow Composer: Ability to Import Flows
      • Custom Fields
    • Agency
      • Agency: Ability to add client accounts
      • Agency: Ability to take-over client accounts
    • User Experience
      • Design and UX overhaul

    Quarter 4 2017

    • Automation
      • Main Menu Improvements
    • Capture
      • Release Send To Messenger Button
      • Release Checkbox Plugin
      • Release Customer Chat
      • Release Messenger Code
      • Release Post Engagement
      • Release M.me Library
      • Release JSON Code Generator
    • Engage
      • Broadcast: Sent Broadcast Overview
      • Broadcast: Schedule Broadcast
    • Analytics
      • Analytics: Dashboard
      • Analytics: Page with more Insights
    • Configure
      • Domain Whitelisting

    Quarter 3 2017

    • Automation
      • Flow Composer: Change to Composer Centralization
      • Remove and Replace any instance of legacy builder
      • Flow Composer New Card: Go To Flow card
      • Flow Composer Remove Card: Button Card
      • Flow Composer Remove Card: Quick Reply Card
      • Flow Composer Remove Card: Type Delay Card
      • Flow Composer: Implement Buttons, QR & Delays differently.
      • Flow Composer: Release Air Variables
    • Engage
      • Broadcasts: Change to Composer Centralization
      • Removal and replace any instance of legacy builder
      • Broadcasts: Broadcast Distribution System

    Quarter 2 2017

    • Automation
      • Flow Composer: BETA Release
      • Flow Composer New Card: Text Card
      • Flow Composer New Card: Image Card
      • Flow Composer New Card: Video Card
      • Flow Composer New Card: Audio Card
      • Flow Composer New Card: File Card
      • Flow Composer New Card: Button Card
      • Flow Composer New Card: Quick Reply Card
      • Flow Composer New Card: Type Delay Card
      • Flow Composer: Emoji Support
      • Flow Composer: Personalization Tags
      • Flow Composer Action Card: Add Tag
      • Flow Composer Action Card: Remove Tag
      • Flow Composer: Keyword Triggers
      • Tags Overview
      • Keyword Triggers Overview
      • Main Menu
    • Configure
      • Greeting Text: Greeting Text
      • Greeting Text: Emoji Support
      • Greeting Text: Personalization Tags
      • Greeting Text: Locale Greeting Text
      • Greeting Text: Preview
      • Welcome Message: Enable/Disable
      • Default Reply: Enable/Disable
      • Facebook: Refresh Page Permissions
      • Resume/Pause Bot
      • Timezone Settings
    • Integrations
      • Added Integrations

    Quarter 1 2017

    • Achievement
      • Purchase Clever Messenger Domain
    • DevOps
      • Setup Server Infrastructure
    • Development
      • Setup GIT
    • Map out application
      • Create Wireframes
      • Create Actual Pages
      • Setup Knowledge base
      • Setup Support Desk
      • Setup Documentation
      • Setup Social Channels

      Quarter 4 2016

      • Validated: Messenger Chatbot Creator & Marketing Suite
        • Create Application Specification
        • Explore Messenger API
        • Gathering more data

      Quarter 3 2016

      • Explore: Messenger Chatbot Creator & Marketing Suite
        • Market research
        • Gathering more data

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