Quarter 2 2020

• Audience
  • Import Subscribers tool (new) 
  • Audience: Advanced filter tools (by segment, by activity, etc.)

• Back-end
  • Distributed frontend infrastructure (pre-mobile setup)
  • Browsers compatibility ensure

• Clever Pixel
  • Release Clever Pixel

• Automation
  • Flow Composer: Multiple Actions per Card
  • Flow Composer: Multiple Conditions per Card
  • Flow Composer: Auto Quick Replies to AI 
  • Flow Composer New Card: Demultiplexer Card
  • Flow Composer Extended Actions: Mathematical Operations
  • Flow Composer Extended Actions: String/Integer Operations
  • Flow Composer: Autosave/drafts
  • New feature: Fallback manager

• Configuration
  • Open/Close hours

• Webviews
  • Additional webview components

• Link Tracking
  • Track external link clicks and trigger events based on them.

• Live Chat
  • Upload and send individual files

• Capture Tools
  • Send to Messenger: Embeddable Widget

• Appointments
  • Release Appointments Support (TBA given API is released)

• Accounts
  • Subscribers overview

• Agency
  • Whitelabel system improvements
  • Agency template tools

• API
  • API V2 release

• Integrations
  • Zapier native integration
  • Integromat native integration
  • Flow Composer Cards: Kartra, MailerLite, CampaignRefinery, MailWizz, Moosend, LiveWebinar, BigMarker, EasyWebinar, Zoom, Hubspot, InfusionSoft by Keap, Jira, FreshDesk, ZenDesk,Email List Verify, Debounce, TrueMail, BriteVerify, VeriPhone, NumVerify, DropCowboy, Meetvio, iContact, MarketHero.

• Analytics
  • More metrics (most performing flows, cards, delivery, open, click rates)
  • Per feature metrics (Flows metrics, Capture tool metrics)

• Templates
  • 30 new templatesImprove templates installation process, more template protection tools

• Support
  • Implementation: Marketing with Messenger Video Series

Quarter 1 2020
We're here now.

• DevOps
  • New Server Infrastructure architecture beta phase

• Back-end
  • Microservices beta release
  • Error tracing infrastructure beta release
  • New database management system beta release

• Audience
  • Audience: Extended Bulk actions
  • Audience: Extended information about subscribers related to potential reachable channels along with Messenger reach possibilities  based on Messenger new policies.
  • Segmentation: More filters and conditions related to subscriber’s activity and potential reach based on Messenger new policies.
  • Segmentation: UX redesign 
  • Segmentation: Further backend optimizations

• Live Chat
  • Live Chat: Personas
  • Automatic Message Tag assignments 

• Capture
  • Send to Messenger: URL parameters to Custom fields mapping.
  • Checkbox Plugin: Form Fields to Custom Fields mapping.
  • Domain Whitelisting in Widgets

• Automation
  • Flow Composer: Flow Based Keywords
  • Flow Composer: Global Field list type actions
  • New action: Unsubscribe from Flow

• Diagnostic Tools (new feature)
  • Flows monitoring tools for Facebook policies enforcement
  • Errors & Debugging center: shows errors produced by your bot and potential fixes.

• Integrations
  • Backend: Kartra, MailerLite, CampaignRefinery, MailWizz, Moosend, LiveWebinar, BigMarker, EasyWebinar, Zoom, Upviral, Hubspot, InfusionSoft by Keap, Google Calendar, Jira, FreshDesk, ZenDesk, Nexmo, ElasticEmail, Email List Verify, Debounce, TrueMail, BriteVerify, VeriPhone, NumVerify, DropCowboy, Meetvio
  • Flow Composer Cards: Aweber, GoToWebinar, Google Sheets, SMTP, Constant Contact, Campaign Monitor, MadMimi, Zoom, Kartra, Google Calendar, Upviral, Sendgrid, Nexmo, ElasticEmail, TrueMail, VeriPhone

• Team Roles
  • Release Team Roles

• Facebook Ads
  • Release Add to Custom Audience / FB pixel support

• Webviews
  • New webviews: Date Picker, Date & Time Picker, Location Picker, Youtube video, Vimeo Video

• Analytics
  • New Analytics system beta
    Per Card metrics optimize/Add click metrics.

• Explore: InstaGram Chatbot Creator & Marketing Suite
  • Market research
  • Gathering more data

• Explore: WhatsApp Chatbot Creator & Marketing Suite
  • Market research
  • Gathering more data

• Templates
  • 30 new templates
  • Improve templates installation process

• Support
  • Implementation: In-App Step-by-step Interactive Tutorial
  • Implementation: New Video Training

Quarter 4 2019

• DevOps
  • Research Servers Upgrade & optimized architecture

• Back-end
  • Prepare microservices based backend
  • Prepare Error tracing infrastructure
  • Transition database servers/architecture to a more advanced and optimized database management system

• Audience
  • Audience: Export PSIDs

• Integrations
  • Backend: MarketHero, SMTP, Twilio, Google Sheets, Constant Contact, Kyvio, EverWebinar, ConvertKit, Sendlane, Campaign Monitor, Sendy, MailingBoss
  • Flow Composer Cards: ActiveCampaign, MailChimp, GetResponse, WebinarJam, EverWebinar, Demio, Twilio, Constant Contact, Mailvio, SmartMailer, ConvertKit, Sendlane, Sendy, MailingBoss

• Capture Tools 
  • M.me link parameters implementation
  • Send to Messenger, Checkbox Plugin, Customer Chat improvements (Full Javascript Setup / Domain Whitelisting notice on setup page)

• Automation
  • Custom Fields description support
  • Loop Protection
  • Release New Integrations System
  • Integration based Air Variables implementation
  • Integration based Connectors / Webhooks implementation

• Agency
  • Whitelabel System implementation

• Facebook Ads
  • Sponsored Message payloads implementation

• Templates
  • 30 new templates
  • Share Templates release

• Analytics
  • Removing Current Analytics
  • Start New Analytics System backend

• UX
  • Flow composer redesign
  • App UX improvements

• Support
  • Documentation Articles redone
  • Implementation: In-App Step-by-step Interactive Tutorials

Quarter 3 2019

• DevOps
  • Upgrade Server Infrastructure

• Audience
  • Segmentation: Global Fields Support

• Capture
  • Messenger Code: Discontinued by Facebook
  • Introduction QR Code + M.me Link

• Automation
  • Automation: Global Fields
  • Flow Composer New Card: Integrations
  • Flow Composer New Action: Global Fields
  • Clever Delays: Limit Time Sending
  • Flow Composer: List Item Check-up
  • Main Menu: Menu Check-up

• Agency
  • Agency: Whitelabel Back-end Support

• Templates
  • Release New Template "Marketplace".

• Integrations
  • Release New Integrations System
  • Backend: MarkeHero, SMTP, Twilio, Google Sheets, Constant Contact, Kyvio, ConvertKit, Sendlane, Campaign Monitor, Mad Mimi, Sendy, MailingBoss, Wowing, Contact Reach.
  • Flow Composer Cards: Wowing, Contact Reach.

• Clever Messenger API
  • API: Check-up
  • API: Design

• Back-end
  • Memberships: Performance Improvements

• Support
  • New Documentation
  • Preparation: In-App Step-by-step Interactive Tutorial
  • Preparation: New Video Training

Quarter 2 2019

• Audience
  • Segmentation: Performance Boost
  • Segmentation: Custom Fields Support
  • Segmentation: Bug Fixes
• Automation
  • Flow Composer Action Card: Notify on Messenger
  • Flow Composer Action Card: Set Custom Field Value
  • Flow Composer Action Card: Clear Custom Field Value
  • Flow Composer New Card: A/B Split-Test
  • Flow Composer New Card: Random Path Card
  • Flow Composer New Card: WhatsApp Card
  • Flow Composer: M.me Link parameters
  • Flow Composer: Duplicate Cards
• Capture
  • Send to Messenger: Performance Improvements
  • Send to Messenger: Embeddable Button
• Integrations
  • Backend: Aweber, ActiveCampaign, MailChimp, iContact, GetResponse, GoToWebinar, WebinarJam, Demio, Google Sheets, Zapier, Integromat.
• API
  • API: Performance Improvements

Quarter 1 2019

• Live Chat
  • Live Chat: Performance Improvements
• Audience
  
  • Audience: Performance Improvements
• Capture
  • Ability to load multiple widgets on a page.
  • Send To Messenger: Performance Improvements
  • Checkbox Plugin: Performance Improvement
  • Customer Chat: Performance Improvement
  • Post Engagement: Performance Improvement
• Automation
  • Flow Composer New Card: Condition
  • Flow Composer New Card: Carousel
  • Flow Composer New Card: List
  • Flow Composer New Card: Ask for Email
  • Flow Composer New Card: Ask for Phone
  • Flow Composer New Card: Ask for Location
  • Flow Composer New Card: Ask for Other Information
  • Flow Composer New Card: Multiple Choice
• Analytics
  • Removing Current Analytics
  • Start New Analytics System
• Agency
  • Release New Agency System
• Billing
  • Release Billing Portal

Quarter 4 2018

• Automation
  • Flow Composer New Card: Share Card
  • Flow Composer New Card: Webhook Card
  • Flow Composer Webhook Card: Clever Snippets
• Templates
  • Remove Current Template System
  • Start New Template System
  • Start New Template Sharing System
• Integrations
  • Remove Current Integration Edition
  • Start New Integration System
• Agency
  • Remove Current Agency Edition
  • Start New Agency System
• API
  • API: Split to Global API
  • API: Split to Page Level API

Quarter 3 2018

• DevOps
  • Upgrade Server Infrastructure
• Capture
  
  • Send To Messenger: Performance Improvements
  • Checkbox Plugin: Performance Improvement
  • Customer Chat: Performance Improvement
  • Post Engagement: Performance Improvement
• Agency
  • Release: Agency Edition
• Payment Processor
  • Shift Payment Processor
• Clever Messenger API
  • Add API Endpoints
  • Add API Calls to Flow Cards > Triggers

Quarter 2 2018

• Live Chat
  • Live Chat: Honor Facebook Subscription Tags
• Engage
  • Broadcasts: Honor Facebook Subscription Message Tags
• Automation
  • Flow Composer Action Card: Resume Bot
  • Flow Composer Action Card: Pause Bot
  • Flow Composer Action Card: Subscribe to Bot
  • Flow Composer Action Card: Unsubscribe from Bot
  • Flow Composer Action Card: Delete Subscriber
  • Flow Composer Action Card: Send Subscriber Data
  • Flow Composer Action Card: Clear Required Input
• GDPR Compliance
  • Launch GDPR Tools
• Payment Processor
  • Setup Payment Processor
• Clever Messenger API
  • Create API

Quarter 1 2018

• Audience
  • Audience Segmentation
• Capture
  • Send To Messenger: Locale Language Options
  • Checkbox Plugin: Locale Language Options
  • Customer Chat: Locale Language Options
  • Post Engagement: Reactions Based Filter
• Engage
  • Broadcasts: Removal Conditional Targeting
  • Broadcasts: Release Segmentation Picker
  • Broadcasts: Release Live Statistics
• Automation
  • Flow Composer: Message Statistics
  • Flow Composer: Ability to Import Flows
  • Custom Fields
• Agency
  • Agency: Ability to add client accounts
  • Agency: Ability to take-over client accounts
• User Experience
  • Design and UX overhaul

Quarter 4 2017

• Automation
  • Main Menu Improvements
• Capture
  • Release Send To Messenger Button
  • Release Checkbox Plugin
  • Release Customer Chat
  • Release Messenger Code
  • Release Post Engagement
  • Release M.me Library
  • Release JSON Code Generator
• Engage
  • Broadcast: Sent Broadcast Overview
  • Broadcast: Schedule Broadcast
• Analytics
  • Analytics: Dashboard
  • Analytics: Page with more Insights
• Configure
  
  • Domain Whitelisting

Quarter 3 2017

• Automation
  • Flow Composer: Change to Composer Centralization
  • Remove and Replace any instance of legacy builder
  • Flow Composer New Card: Go To Flow card
  • Flow Composer Remove Card: Button Card
  • Flow Composer Remove Card: Quick Reply Card
  • Flow Composer Remove Card: Type Delay Card
  • Flow Composer: Implement Buttons, QR & Delays differently.
  • Flow Composer: Release Air Variables
• Engage
  • Broadcasts: Change to Composer Centralization
  • Removal and replace any instance of legacy builder
  • Broadcasts: Broadcast Distribution System

Quarter 2 2017

• Automation
  • Flow Composer: BETA Release
  • Flow Composer New Card: Text Card
  • Flow Composer New Card: Image Card
  • Flow Composer New Card: Video Card
  • Flow Composer New Card: Audio Card
  • Flow Composer New Card: File Card
  • Flow Composer New Card: Button Card
  • Flow Composer New Card: Quick Reply Card
  • Flow Composer New Card: Type Delay Card
  • Flow Composer: Emoji Support
  • Flow Composer: Personalization Tags
  • Flow Composer Action Card: Add Tag
  • Flow Composer Action Card: Remove Tag
  • Flow Composer: Keyword Triggers
  • Tags Overview
  • Keyword Triggers Overview
  • Main Menu
• Configure
  • Greeting Text: Greeting Text
  • Greeting Text: Emoji Support
  • Greeting Text: Personalization Tags
  • Greeting Text: Locale Greeting Text
  • Greeting Text: Preview
  • Welcome Message: Enable/Disable
  • Default Reply: Enable/Disable
  • Facebook: Refresh Page Permissions
  • Resume/Pause Bot
  • Timezone Settings
• Integrations
  • Added Integrations

Quarter 1 2017

• Achievement
  • Purchase Clever Messenger Domain
• DevOps
  • Setup Server Infrastructure
• Development
  
  • Setup GIT
• Map out application
  • Create Wireframes
  • Create Actual Pages
  • Setup Knowledge base
  • Setup Support Desk
  • Setup Documentation
  • Setup Social Channels

Quarter 4 2016

• Validated: Messenger Chatbot Creator & Marketing Suite
  • Create Application Specification
  • Explore Messenger API
  • Gathering more data

Quarter 3 2016

• Explore: Messenger Chatbot Creator & Marketing Suite
  • Market research
  • Gathering more data